NHTSA campaign 19V666000 · Manufacturer campaign VS2KOPFSTU
Daimler Vans USA, LLC Recall 19V-666: Incorrectly Mounted Spring Pins in Head Restraint
NHTSA recall 19V666000 (Manufacturer campaign VS2KOPFSTU) was reported by Daimler Vans USA, LLC on September 18, 2019, with 29 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz Metris for the 2019 model year. Owners were notified on April 20, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V666000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V666000 (also written 19V-666 or 19V666)
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign number
- VS2KOPFSTU
- Report received
- Potentially affected
- 29 vehicles (per NHTSA)
- Component
- Seats — Front Assembly — Head Restraint
- Owners notified
Repair completion: 51.72% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V666000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz Metris
- 2019 · Vehicles built January 31, 2019 – May 1, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V666000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Safety consequence
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V666000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.