NHTSA campaign 19V596000 · Manufacturer campaign 19-358
Crossroads Recall 19V-596: Incorrect Bolt Lengths in Wedge Kits
NHTSA recall 19V596000 (Manufacturer campaign 19-358) was reported by Keystone RV Company on August 14, 2019, with 9 vehicles potentially affected (per NHTSA). NHTSA's record lists the Crossroads Cruiser for the 2020 model year. Owners were notified on October 2, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V596000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V596000 (also written 19V-596 or 19V596)
- Filed by
- Keystone RV Company
- Manufacturer campaign number
- 19-358
- Report received
- Potentially affected
- 9 vehicles (per NHTSA)
- Component
- Trailer Hitches — Fifth Wheel Assembly
- Owners notified
Repair completion: 80% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V596000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Crossroads
Crossroads Cruiser
- 2020 · Vehicles built April 23, 2019 – June 10, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V596000.
Defect description
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.
Safety consequence
In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V596000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.