NHTSA campaign 19V550000 · Manufacturer campaign FL-819
Thomas Built Buses Recall 19V-550: Roof Hatch External Handle May Break/FMVSS 217
NHTSA recall 19V550000 (Manufacturer campaign FL-819) was reported by Daimler Trucks North America LLC on July 25, 2019, with 3,080 vehicles potentially affected (per NHTSA). NHTSA's record lists the Thomas Built Buses Minotour, Thomas Built Buses SAF-T-Liner C2, Thomas Built Buses SAF-T-Liner EFX and more for model years 2019–2020. Owners were notified on November 15, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V550000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V550000 (also written 19V-550 or 19V550)
- Filed by
- Daimler Trucks North America LLC
- Manufacturer campaign number
- FL-819
- Report received
- Potentially affected
- 3,080 vehicles (per NHTSA)
- Component
- Structure — Emergency — Escape/Egress/Exit
- Owners notified
Repair completion: 76.82% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V550000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Thomas Built Buses
Thomas Built Buses Minotour
Thomas Built Buses SAF-T-Liner C2
Thomas Built Buses SAF-T-Liner EFX
Thomas Built Buses SAF-T-Liner HDX
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V550000.
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Safety consequence
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Manufacturer remedy
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V550000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.