NHTSA campaign 19V545000 · Manufacturer campaign VS2BAFV
Daimler Vans USA, LLC Recall 19V-545: Incorrect Operator's Manual
NHTSA recall 19V545000 (Manufacturer campaign VS2BAFV) was reported by Daimler Vans USA, LLC on July 24, 2019, with 2 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz Metris for the 2019 model year. Owners were notified on September 12, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V545000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V545000 (also written 19V-545 or 19V545)
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign number
- VS2BAFV
- Report received
- Potentially affected
- 2 vehicles (per NHTSA)
- Component
- Equipment — Other — Owners/Service/Other Manual
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V545000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz Metris
- 2019 · Vehicles built January 16, 2019 – March 29, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V545000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
Safety consequence
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V545000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.