NHTSA campaign 19V489000 · Manufacturer campaign VS2LENKEPS
Daimler Vans USA, LLC Recall 19V-489: Loss of Electric Power Steering
NHTSA recall 19V489000 (Manufacturer campaign VS2LENKEPS) was reported by Daimler Vans USA, LLC on June 25, 2019, with 2 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz Metris for model years 2018–2019. Owners were notified on July 2, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V489000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V489000 (also written 19V-489 or 19V489)
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign number
- VS2LENKEPS
- Report received
- Potentially affected
- 2 vehicles (per NHTSA)
- Component
- Steering
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V489000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
All Mercedes Benz recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 19V489000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Safety consequence
An unexpected loss of power steering assist can increase the risk of crash.
Manufacturer remedy
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V489000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.