NHTSA campaign 19V400000
PL Custom Recall 19V-400: Back Up Camera Display Image may be Reversed
NHTSA recall 19V400000 was reported by PL Custom Emergency Vehicles on May 29, 2019, with 41 vehicles potentially affected (per NHTSA). NHTSA's record lists the PL Custom Type I and PL Custom Type III for model years 2017–2019. Owners were notified on May 9, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V400000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V400000 (also written 19V-400 or 19V400)
- Filed by
- PL Custom Emergency Vehicles
- Manufacturer campaign number (as filed)
- 19E-009
- Report received
- Potentially affected
- 41 vehicles (per NHTSA)
- Component
- Equipment
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V400000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V400000.
Defect description
PL Custom Emergency Vehicles Co. (PL Custom Emergency Vehicles) is recalling certain 2017-2019 Titan Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Safety consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
PL Custom Emergency Vehicles will work with ASA to notify the affected owners and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or PL Custom Emergency Vehicles at 1-732-233-1411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V400000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.