NHTSA campaign 19V398000
LGE Coachworks Inc. Recall 19V-398: Back Up Camera Display Image may be Reversed
NHTSA recall 19V398000 was reported by LGE Coachworks Inc. on May 29, 2019, with 13 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford F-450, Ford F-550 and Freightliner Business Class M2 for model years 2018–2019. Owners were notified on May 9, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V398000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V398000 (also written 19V-398 or 19V398)
- Filed by
- LGE Coachworks Inc.
- Manufacturer campaign number (as filed)
- 19-E-099 Part 573
- Report received
- Potentially affected
- 13 vehicles (per NHTSA)
- Component
- Equipment
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V398000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford F-450
Ford F-550
Freightliner
Freightliner Business Class M2
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V398000.
Defect description
LGE Coachworks, Inc. (LGE Coachworks) is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Safety consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V398000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.