NHTSA campaign 19V100000 · New Flyer campaign R19-002
New Flyer Recall 19V-100: Rooftop Glass Panel May Shatter
NHTSA recall 19V100000 (New Flyer campaign R19-002) was reported by New Flyer of America Inc. on February 15, 2019, with 172 vehicles potentially affected (per NHTSA). NHTSA's record lists the New Flyer XN40, New Flyer XD40, New Flyer XDE60 and more for model years 2018–2019. Owners were notified on March 6, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V100000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V100000 (also written 19V-100 or 19V100)
- Filed by
- New Flyer of America Inc.
- New Flyer campaign number
- R19-002
- Report received
- Potentially affected
- 172 vehicles (per NHTSA)
- Component
- Visibility — Sun/Moon Roof Assembly
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V100000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
New Flyer
New Flyer XD40
- 2018 · Vehicles built April 10, 2018 – April 27, 2018 (per NHTSA)
New Flyer XDE60
- 2018 · Vehicles built May 10, 2018 – July 23, 2018 (per NHTSA)
New Flyer XE60
- 2019 · Vehicles built October 31, 2018 – October 31, 2018 (per NHTSA)
New Flyer XN40
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V100000.
Defect description
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
Safety consequence
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
Manufacturer remedy
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V100000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.