NHTSA campaign 19V064000 · Isuzu campaign V1901
Isuzu Technical Center of America, Inc. Recall 19V-064: Incorrect Odometer Display/FMVSS 101
NHTSA recall 19V064000 (Isuzu campaign V1901) was reported by Isuzu Technical Center of America, Inc. on February 8, 2019, with 264 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chevrolet Low Cab Forward 4500, Chevrolet Low Cab Forward 5500, Isuzu NPR HD and more for the 2019 model year. Owners were notified on March 13, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V064000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V064000 (also written 19V-064 or 19V064)
- Filed by
- Isuzu Technical Center of America, Inc.
- Isuzu campaign number
- V1901
- Report received
- Potentially affected
- 264 vehicles (per NHTSA)
- Component
- Electrical System — Instrument Cluster/Panel
- Owners notified
- Safety standard
- FMVSS 101
Repair completion: 64.02% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V064000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Chevrolet
Chevrolet Low Cab Forward 4500
- 2019 · Vehicles built August 28, 2018 – August 28, 2018 (per NHTSA)
Chevrolet Low Cab Forward 5500
- 2019 · Vehicles built August 5, 2018 – October 13, 2018 (per NHTSA)
Isuzu
Isuzu NPR HD
- 2019 · Vehicles built August 24, 2018 – October 26, 2018 (per NHTSA)
Isuzu NPR XD
- 2019 · Vehicles built August 25, 2018 – November 3, 2018 (per NHTSA)
Isuzu NQR
- 2019 · Vehicles built August 24, 2018 – November 17, 2018 (per NHTSA)
Isuzu NRR
- 2019 · Vehicles built August 24, 2018 – October 19, 2018 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V064000.
Defect description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
Safety consequence
An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Manufacturer remedy
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V064000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.