NHTSA campaign 18V872000 · Manufacturer campaign 2018120010
Mercedes Benz Recall 18V-872: Steering Coupling may not have been Locked
NHTSA recall 18V872000 (Manufacturer campaign 2018120010) was reported by Mercedes-Benz USA, LLC. on December 7, 2018, with 2 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz C 300 and Mercedes Benz E 400 for the 2018 model year. Owners were notified on January 18, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 18V872000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 18V872000 (also written 18V-872 or 18V872)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2018120010
- Report received
- Potentially affected
- 2 vehicles (per NHTSA)
- Component
- Steering
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 18V872000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz C 300
- 2018 · Vehicles built May 14, 2018 – May 14, 2018 (per NHTSA)
Mercedes Benz E 400
- 2018 · Vehicles built May 17, 2018 – May 17, 2018 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 18V872000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
Safety consequence
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 18V872000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.