NHTSA campaign 18V743000
Daimler Vans USA, LLC Recall 18V-743: Incorrect Door Lever Prevents Door From Opening
NHTSA recall 18V743000 was reported by Daimler Vans USA, LLC on October 24, 2018, with 76 vehicles potentially affected (per NHTSA). NHTSA's record lists the Freightliner Sprinter 2500, Freightliner Sprinter 3500, Mercedes Benz Sprinter 2500 and more for the 2018 model year. Owners were notified on January 31, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 18V743000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 18V743000 (also written 18V-743 or 18V743)
- Filed by
- Daimler Vans USA, LLC
- Report received
- Potentially affected
- 76 vehicles (per NHTSA)
- Component
- Latches/Locks/Linkages — Doors — Latch
- Owners notified
Repair completion: 84.21% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 18V743000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Freightliner
Freightliner Sprinter 2500
- 2018 · Vehicles built July 4, 2018 – July 19, 2018 (per NHTSA)
Freightliner Sprinter 3500
- 2018 · Vehicles built July 4, 2018 – July 19, 2018 (per NHTSA)
Mercedes Benz
Mercedes Benz Sprinter 2500
- 2018 · Vehicles built July 4, 2018 – July 19, 2018 (per NHTSA)
Mercedes Benz Sprinter 3500
- 2018 · Vehicles built July 4, 2018 – July 19, 2018 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 18V743000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Safety consequence
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Manufacturer remedy
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 18V743000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.