NHTSA campaign 18V725000 · Manufacturer campaign 2018110002
Mercedes Benz Recall 18V-725: Starter Battery has Exposed Positive Cable
NHTSA recall 18V725000 (Manufacturer campaign 2018110002) was reported by Mercedes-Benz USA, LLC. on October 15, 2018, with 4,073 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz C 300 and Mercedes Benz E 300 for the 2018 model year. Owners were notified on November 27, 2018, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 18V725000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 18V725000 (also written 18V-725 or 18V725)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2018110002
- Report received
- Potentially affected
- 4,073 vehicles (per NHTSA)
- Component
- Electrical System — 12V/24V/48V Battery — Cables
- Owners notified
Repair completion: 92.44% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 18V725000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz C 300
- 2018 · Vehicles built August 22, 2017 – November 23, 2017 (per NHTSA)
Mercedes Benz E 300
- 2018 · Vehicles built August 22, 2017 – November 23, 2017 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 18V725000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
Safety consequence
If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
Manufacturer remedy
MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 18V725000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.