NHTSA campaign 18V502000 · Alta campaign SVC-ESB-18-004
Alta Recall 18V-502: Throttle Firmware may Cause Stall
NHTSA recall 18V502000 (Alta campaign SVC-ESB-18-004) was reported by Alta Motors on July 31, 2018, with 215 vehicles potentially affected (per NHTSA). NHTSA's record lists the Alta Redshift MXR and Alta Redshift EXR for model years 2018–2019. Owners were notified on August 6, 2018, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 18V502000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 18V502000 (also written 18V-502 or 18V502)
- Filed by
- Alta Motors
- Alta campaign number
- SVC-ESB-18-004
- Report received
- Potentially affected
- 215 vehicles (per NHTSA)
- Component
- Electrical System — Software
- Owners notified
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 18V502000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Alta
Alta Redshift EXR
- 2019 · Vehicles built May 24, 2018 – July 27, 2018 (per NHTSA)
Alta Redshift MXR
NHTSA's recall notice
As NHTSA's recall record states it for campaign 18V502000.
Defect description
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
Safety consequence
A motorcycle stall can increase the risk of a crash.
Manufacturer remedy
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 18V502000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.