NHTSA campaign 18V449000 · Manufacturer campaign 9901404
Jayco Travel Trailer Recall 18V-449: Screws that Secure Ladder Steps may Break
NHTSA recall 18V449000 (Manufacturer campaign 9901404) was reported by Jayco, Inc. on July 5, 2018, with 202 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jayco Travel Trailer White Hawk for the 2019 model year. Owners were notified on July 30, 2018, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 18V449000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 18V449000 (also written 18V-449 or 18V449)
- Filed by
- Jayco, Inc.
- Manufacturer campaign number
- 9901404
- Report received
- Potentially affected
- 202 vehicles (per NHTSA)
- Component
- Equipment — Recreational Vehicle/Trailer
- Owners notified
Repair completion: 86.63% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 18V449000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Jayco Travel Trailer
Jayco Travel Trailer White Hawk
- 2019 · Vehicles built April 25, 2018 – May 7, 2018 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 18V449000.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk recreational trailers. The screws that secure the ladder steps to the ladder rail may break, which can cause occupants to fall.
Safety consequence
If the ladder steps do not remain properly secured when stepped on, the user may fall, increasing the risk of injury.
Manufacturer remedy
Jayco has notified owners, and dealers will replace the #8 screws with heavier #10 screws, free of charge. The recall began on July 30, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901404.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 18V449000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.