NHTSA campaign 17V789000 · Grand Design campaign 900012
Grand Design Recall 17V-789: Power Tongue Jack may Operate Unintentionally
NHTSA recall 17V789000 (Grand Design campaign 900012) was reported by Grand Design RV, LLC on December 8, 2017, with 3,969 vehicles potentially affected (per NHTSA). NHTSA's record lists the Grand Design Imagine and Grand Design Reflection for model years 2017–2018. Owners were notified on December 29, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V789000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V789000 (also written 17V-789 or 17V789)
- Filed by
- Grand Design RV, LLC
- Grand Design campaign number
- 900012
- Report received
- Potentially affected
- 3,969 vehicles (per NHTSA)
- Component
- Equipment — Mechanical — Integrated Jack/Leveler/Stabilizer
- Owners notified
Repair completion: 80.55% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V789000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Grand Design
Grand Design Imagine
Grand Design Reflection
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V789000.
Defect description
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Safety consequence
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Manufacturer remedy
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V789000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.