NHTSA campaign 17V698000

Phoenix Recall 17V-698: Incorrect Tire and Rim Selection/FMVSS 119, 120

NHTSA recall 17V698000 was reported by Phoenix Motorcars on November 3, 2017, with 45 vehicles potentially affected (per NHTSA). NHTSA's record lists the Phoenix Zeus 305 and Phoenix Zeus 300 for model years 2015–2017. Owners were notified on December 14, 2018, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V698000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
17V698000 (also written 17V-698 or 17V698)
Filed by
Phoenix Motorcars
Report received
Potentially affected
45 vehicles (per NHTSA)
Component
Wheels — Rim
Owners notified
Safety standard
FMVSS 119

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 17V698000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Phoenix

  • Phoenix Zeus 300

    • 2015 · Vehicles built November 1, 2014 – June 30, 2015 (per NHTSA)
  • Phoenix Zeus 305

    • 2015, 2016, 2017 · Vehicles built October 1, 2014 – August 31, 2017 (per NHTSA)
All Phoenix recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 17V698000.

Defect description

Phoenix Motorcars (Phoenix) is recalling certain 2015 Zeus 300, and 2015-2017 Zeus 305 shuttle vans built on a Ford E-350 chassis. When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other Than Passenger Cars," and number 120, "Wheels and Rims-Other Than Passenger Cars."

Safety consequence

If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.

Manufacturer remedy

Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 17V698000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.