NHTSA campaign 17V697000 · Manufacturer campaign 9904364
Highland Ridge FW Recall 17V-697: Safety Chains May Fail Allowing Trailer to Detach
NHTSA recall 17V697000 (Manufacturer campaign 9904364) was reported by Highland Ridge RV on November 3, 2017, with 118 vehicles potentially affected (per NHTSA). NHTSA's record lists the Highland Ridge FW Light for the 2018 model year. Owners were notified on December 4, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V697000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V697000 (also written 17V-697 or 17V697)
- Filed by
- Highland Ridge RV
- Manufacturer campaign number
- 9904364
- Report received
- Potentially affected
- 118 vehicles (per NHTSA)
- Component
- Structure — Frame and Members
- Owners notified
Repair completion: 64.41% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V697000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Highland Ridge FW
Highland Ridge FW Light
- 2018 · Vehicles built August 15, 2017 – October 4, 2017 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V697000.
Defect description
Highland Ridge RV (Highland Ridge) is recalling certain 2018 Light recreational trailers, models 312BHTS and 275RLS. The safety chains on these vehicles may be rated for a Gross Vehicle Weight Rating (GVWR) of 7,600 lbs, however the trailer has a GVWR of 11,700 lbs.
Safety consequence
The lower rated safety chains may fail if the trailer detaches from the tow vehicle, increasing the risk of a crash.
Manufacturer remedy
Highland Ridge will notify owners, and dealers will replace the 7,600 lb chains with 11,700 lb chains, free of charge. The recall began on December 4, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904364.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V697000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.