NHTSA campaign 17V655000 · Manufacturer campaign 2018020002
Mercedes Benz Recall 17V-655: Excess Insulation Impairing Air Bag Deployment
NHTSA recall 17V655000 (Manufacturer campaign 2018020002) was reported by Mercedes-Benz USA, LLC. on October 17, 2017, with 3,620 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG GLE63, Mercedes Benz GLE63S, Mercedes Benz GLE300D and more for model years 2016–2017. Owners were notified on February 26, 2018, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V655000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V655000 (also written 17V-655 or 17V655)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2018020002
- Report received
- Potentially affected
- 3,620 vehicles (per NHTSA)
- Component
- Air Bags — Frontal — Passenger Side — Inflator Module
- Owners notified
- Safety standard
- FMVSS 208
Repair completion: 79.28% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V655000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz AMG GLE63
Mercedes Benz GLE63S
- 2016 · Vehicles built May 4, 2016 – July 27, 2016 (per NHTSA)
Mercedes Benz GLE300D
- 2016 · Vehicles built May 4, 2016 – July 27, 2016 (per NHTSA)
Mercedes Benz GLE 350
- 2016 · Vehicles built May 4, 2016 – July 27, 2016 (per NHTSA)
Mercedes Benz GLE 400
- 2016 · Vehicles built May 4, 2016 – July 27, 2016 (per NHTSA)
Mercedes Benz GLE550
- 2017 · Vehicles built May 4, 2016 – July 27, 2016 (per NHTSA)
Mercedes Benz GLS450
- 2017 · Vehicles built May 4, 2016 – July 27, 2016 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V655000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Safety consequence
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
Manufacturer remedy
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V655000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.