NHTSA campaign 17V520000 · Manufacturer campaign 17R3
Gulf States Toyota, Inc. Recall 17V-520: Improperly Torqued Roof Rails Fastener
NHTSA recall 17V520000 (Manufacturer campaign 17R3) was reported by Gulf States Toyota, Inc. on August 23, 2017, with 1,121 vehicles potentially affected (per NHTSA). NHTSA's record lists the Toyota Highlander and Toyota Highlander Hybrid for the 2017 model year. Owners were notified on September 29, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V520000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Toyota VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V520000 (also written 17V-520 or 17V520)
- Filed by
- Gulf States Toyota, Inc.
- Manufacturer campaign number
- 17R3
- Report received
- Potentially affected
- 1,121 vehicles (per NHTSA)
- Component
- Equipment
- Owners notified
Repair completion: 74.73% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V520000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Toyota
Toyota Highlander
- 2017 · Vehicles built November 16, 2016 – July 19, 2017 (per NHTSA)
Toyota Highlander Hybrid
- 2017 · Vehicles built November 16, 2016 – July 19, 2017 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V520000.
Defect description
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Safety consequence
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Manufacturer remedy
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V520000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.