NHTSA campaign 17V398000 · Ford campaign 17C11
Ford Recall 17V-398: Driver's Knee Air Bag may not Inflate/FMVSS 208
NHTSA recall 17V398000 (Ford campaign 17C11) was reported by Ford Motor Company on June 26, 2017, with 3 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Escape for the 2016 model year. Owners were notified on August 8, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V398000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V398000 (also written 17V-398 or 17V398)
- Filed by
- Ford Motor Company
- Ford campaign number
- 17C11
- Report received
- Potentially affected
- 3 vehicles (per NHTSA)
- Component
- Air Bags — Knee Bolster
- Owners notified
- Safety standard
- FMVSS 208
Repair completion: 66.67% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V398000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford Escape
- 2016 · Vehicles built December 18, 2015 – December 18, 2015 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V398000.
Defect description
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety consequence
In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Manufacturer remedy
Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V398000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.