NHTSA campaign 17V363000
Eldorado Recall 17V-363: Rear Suspension Air Bags may Fail
NHTSA recall 17V363000 was reported by Eldorado Mobility on June 2, 2017, with 240 vehicles potentially affected (per NHTSA). NHTSA's record lists the Eldorado Amerivan 10 for model years 2010–2017. Owners were notified on August 14, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V363000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V363000 (also written 17V-363 or 17V363)
- Filed by
- Eldorado Mobility
- Report received
- Potentially affected
- 240 vehicles (per NHTSA)
- Component
- Suspension — Rear — Springs — Air Suspension System — Springs/Bags
- Owners notified
Repair completion: 26.67% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V363000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V363000.
Defect description
ElDorado Mobility is recalling certain 2010-2017 Amerivan in heavier duty cycles or with higher mileage that the Suspension Air Bag does not meet current integrity standards. The rear suspension air bags may fail unexpectedly.
Safety consequence
A loss of rear suspension from air bag failure can adversely affect the control of the vehicle, increasing the risk of a crash.
Manufacturer remedy
ElDorado Mobility will inspect and repair the rear suspension air bags, free of charge. The recall began on August 14, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V363000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.