NHTSA campaign 17V309000 · Volkswagen campaign 23W5
Volkswagen Recall 17V-309: Heat Shield not Long Enough to Prevent Damage
NHTSA recall 17V309000 (Volkswagen campaign 23W5) was reported by Volkswagen Group of America, Inc. on May 11, 2017, with 84,262 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volkswagen Passat for model years 2012–2014. Owners were notified on July 7, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V309000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Volkswagen VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V309000 (also written 17V-309 or 17V309)
- Filed by
- Volkswagen Group of America, Inc.
- Volkswagen campaign number
- 23W5
- Report received
- Potentially affected
- 84,262 vehicles (per NHTSA)
- Component
- Engine and Engine Cooling — Engine — Diesel
- Owners notified
Repair completion: 21.3% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V309000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volkswagen
All Volkswagen recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 17V309000.
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
Safety consequence
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V309000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.