NHTSA campaign 17V281000 · Manufacturer campaign 17-284
Crossroads Recall 17V-281: Rear Upper Bunk may be Insufficiently Supported
NHTSA recall 17V281000 (Manufacturer campaign 17-284) was reported by Keystone RV Company on April 27, 2017, with 29 vehicles potentially affected (per NHTSA). NHTSA's record lists the Crossroads Volante for the 2017 model year. Owners were notified on May 10, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V281000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V281000 (also written 17V-281 or 17V281)
- Filed by
- Keystone RV Company
- Manufacturer campaign number
- 17-284
- Report received
- Potentially affected
- 29 vehicles (per NHTSA)
- Component
- Equipment — Recreational Vehicle/Trailer
- Owners notified
Repair completion: 80.95% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V281000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Crossroads
Crossroads Volante
- 2017 · Vehicles built March 1, 2017 – March 13, 2017 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V281000.
Defect description
Keystone RV Company (Keystone) is recalling certain 2017 CrossRoads Volante trailers, model 310BH. The rear upper bunk may not be properly supported.
Safety consequence
Without the proper supports, the bunk may fall when it is occupied, increasing the risk of injury.
Manufacturer remedy
Keystone will notify owners, and dealers will add screws through the bunk supports into the wall studs, free of charge. The recall began on May 10, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-284.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V281000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.