NHTSA campaign 17V252000
Mercedes Benz Recall 17V-252: Steering Coupling Bolt may be Loose
NHTSA recall 17V252000 was reported by Mercedes-Benz USA, LLC. on April 12, 2017, with 168 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GLK350, Mercedes Benz C250, Mercedes Benz C 300 and more for model years 2013–2015. Owners were notified on May 19, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V252000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V252000 (also written 17V-252 or 17V252)
- Filed by
- Mercedes-Benz USA, LLC.
- Report received
- Potentially affected
- 168 vehicles (per NHTSA)
- Component
- Steering
- Owners notified
Repair completion: 77.98% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V252000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz AMG C63
- 2013 · Vehicles built January 1, 2013 – December 31, 2014 (per NHTSA)
Mercedes Benz C250
Mercedes Benz C 300
Mercedes Benz C350
- 2013 · Vehicles built January 1, 2013 – December 31, 2014 (per NHTSA)
Mercedes Benz GLK250
Mercedes Benz GLK350
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V252000.
Defect description
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
Safety consequence
A loss of steering can increase the risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V252000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.