NHTSA campaign 17V245000
Mercedes Benz Recall 17V-245: Loss of Instrument Cluster Display/FMVSS 101
NHTSA recall 17V245000 was reported by Mercedes-Benz USA, LLC. on April 11, 2017, with 15 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz E 300 for the 2017 model year. Owners were notified on May 19, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V245000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V245000 (also written 17V-245 or 17V245)
- Filed by
- Mercedes-Benz USA, LLC.
- Report received
- Potentially affected
- 15 vehicles (per NHTSA)
- Component
- Electrical System — Software
- Owners notified
- Safety standard
- FMVSS 101
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V245000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz E 300
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V245000.
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety consequence
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V245000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.