NHTSA campaign 17V243000

Mercedes Benz Recall 17V-243: Loss of Electric Power Steering Assistance

NHTSA recall 17V243000 was reported by Mercedes-Benz USA, LLC. on April 11, 2017, with 3 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz C 300 for model years 2016–2017. Owners were notified on June 5, 2017, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V243000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 17V243000 (also written 17V-243 or 17V243)
Filed by: Mercedes-Benz USA, LLC.
Report received: April 11, 2017
Potentially affected: 3 vehicles (per NHTSA)
Component: Steering — Electric Power Assist System
Owners notified: June 5, 2017

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 17V243000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

Mercedes Benz C 300
- 2016, 2017 · Vehicles built July 11, 2016 – November 3, 2016 (per NHTSA)

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NHTSA's recall notice

As NHTSA's recall record states it for campaign 17V243000.

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

Safety consequence

A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 17V243000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.