NHTSA campaign 17V241000 · Manufacturer campaign 2017050013
Mercedes Benz Recall 17V-241: Possible Loss of Electric Power Steering Assist
NHTSA recall 17V241000 (Manufacturer campaign 2017050013) was reported by Mercedes-Benz USA, LLC. on April 11, 2017, with 58,323 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GL350, Mercedes Benz GL450, Mercedes Benz GL550 and more for model years 2016–2017. Owners were notified on September 29, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V241000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V241000 (also written 17V-241 or 17V241)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2017050013
- Report received
- Potentially affected
- 58,323 vehicles (per NHTSA)
- Component
- Steering — Electric Power Assist System
- Owners notified
Repair completion: 86.55% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V241000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz AMG GLE43
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz AMG GLE63
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz AMG GLS63
- 2017 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz E 300
- 2017 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz E 400
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz GL63
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz GL350
Mercedes Benz GL450
Mercedes Benz GL550
Mercedes Benz GLE63S
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz GLE300D
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz GLE 350
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz GLE350D
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz GLE 400
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
Mercedes Benz GLE 550 E
- 2016 · Vehicles built August 5, 2015 – June 7, 2016 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V241000.
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Safety consequence
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V241000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.