NHTSA campaign 17V231000
E-One Recall 17V-231: Loose Ball Joints may cause Loss of Steering
NHTSA recall 17V231000 was reported by E-One Incorporated on April 5, 2017, with 29 vehicles potentially affected (per NHTSA). NHTSA's record lists the E-One Cyclone II, E-One Typhoon and E-One Quest for model years 2013–2016. Owners were notified on May 5, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V231000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V231000 (also written 17V-231 or 17V231)
- Filed by
- E-One Incorporated
- Report received
- Potentially affected
- 29 vehicles (per NHTSA)
- Component
- Suspension — Front — Control Arm — Lower Ball Joint
- Owners notified
Repair completion: 44.83% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V231000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
E-One
E-One Cyclone II
E-One Quest
E-One Typhoon
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V231000.
Defect description
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Safety consequence
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V231000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.