NHTSA campaign 16V838000 · Manufacturer campaign 16511
IC Bus Recall 16V-838: Engine Coolant Leak into Cabin
NHTSA recall 16V838000 (Manufacturer campaign 16511) was reported by Navistar, Inc. on November 18, 2016, with 157 vehicles potentially affected (per NHTSA). NHTSA's record lists the IC Bus CE and IC Bus BE for model years 2011–2016. Owners were notified on January 4, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 16V838000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 16V838000 (also written 16V-838 or 16V838)
- Filed by
- Navistar, Inc.
- Manufacturer campaign number
- 16511
- Report received
- Potentially affected
- 157 vehicles (per NHTSA)
- Component
- Engine and Engine Cooling — Cooling System — Hoses/Lines/Piping/Fittings
- Owners notified
Repair completion: 68.15% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 16V838000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 16V838000.
Defect description
Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE transit buses manufactured July 1, 2010, to February 4, 2015, and one IC Bus BE transit bus manufactured on November 2, 2010. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.
Safety consequence
If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.
Manufacturer remedy
Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16511.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 16V838000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.