NHTSA campaign 16V831000 · Manufacturer campaign 2016110008
Mercedes Benz Recall 16V-831: Underbody Panel may Melt from Catalyst Heat
NHTSA recall 16V831000 (Manufacturer campaign 2016110008) was reported by Mercedes-Benz USA, LLC. on November 17, 2016, with 799 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz E 400 and Mercedes Benz E550 for the 2017 model year. Owners were notified on December 16, 2016, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 16V831000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 16V831000 (also written 16V-831 or 16V831)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2016110008
- Report received
- Potentially affected
- 799 vehicles (per NHTSA)
- Component
- Structure — Frame and Members — Underbody Shields
- Owners notified
Repair completion: 93.99% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 16V831000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz E 400
- 2017 · Vehicles built June 7, 2016 – September 8, 2016 (per NHTSA)
Mercedes Benz E550
- 2017 · Vehicles built June 7, 2016 – September 8, 2016 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 16V831000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
Safety consequence
The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
Manufacturer remedy
MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 16V831000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.