NHTSA campaign 16V819000 · Heartland campaign 99-01-28
Heartland Recall 16V-819: Aluminum Ladder Hinge may Separate
NHTSA recall 16V819000 (Heartland campaign 99-01-28) was reported by Heartland Recreational Vehicles, LLC on November 14, 2016, with 2,045 vehicles potentially affected (per NHTSA). NHTSA's record lists the Heartland Cyclone, Heartland Road Warrior and Heartland Torque for model years 2015–2016. Owners were notified on December 2, 2016, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 16V819000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 16V819000 (also written 16V-819 or 16V819)
- Filed by
- Heartland Recreational Vehicles, LLC
- Heartland campaign number
- 99-01-28
- Report received
- Potentially affected
- 2,045 vehicles (per NHTSA)
- Component
- Equipment
- Owners notified
Repair completion: 20.68% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 16V819000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Heartland
Heartland Cyclone
Heartland Road Warrior
Heartland Torque
- 2016 · Vehicles built July 18, 2014 – September 30, 2015 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 16V819000.
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Safety consequence
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Manufacturer remedy
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 16V819000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.