NHTSA campaign 16V663000
Smeal Recall 16V-663: False Activations of the Touchscreen display
NHTSA recall 16V663000 was reported by Smeal Fire Apparatus Co., Inc. on September 14, 2016, with 6 vehicles potentially affected (per NHTSA). NHTSA's record lists the Smeal Aerial and Smeal Aerial Fire Apparatus for model years 2015–2016. Owners were notified on October 18, 2016, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 16V663000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 16V663000 (also written 16V-663 or 16V663)
- Filed by
- Smeal Fire Apparatus Co., Inc.
- Report received
- Potentially affected
- 6 vehicles (per NHTSA)
- Component
- Electrical System
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 16V663000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Smeal
Smeal Aerial
- 2015 · Vehicles built October 1, 2015 – August 31, 2016 (per NHTSA)
Smeal Aerial Fire Apparatus
- 2016 · Vehicles built October 1, 2015 – August 31, 2016 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 16V663000.
Defect description
Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Safety consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Manufacturer remedy
Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 16V663000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.