NHTSA campaign 16V395000 · Manufacturer campaign FL-713

Daimler Trucks North America LLC Recall 16V-395: Exterior Emergency Door Handle may Detach

NHTSA recall 16V395000 (Manufacturer campaign FL-713) was reported by Daimler Trucks North America LLC on June 2, 2016, with 24,698 vehicles potentially affected (per NHTSA). NHTSA's record lists the Thomas Built Buses SAF-T-Liner MVP-ER, Thomas Built Buses SAF-T-Liner C2, Thomas Built Buses SAF-T-Liner HDX and more for model years 1998–2017. Owners were notified on December 9, 2016, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 16V395000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
16V395000 (also written 16V-395 or 16V395)
Filed by
Daimler Trucks North America LLC
Manufacturer campaign number
FL-713
Report received
Potentially affected
24,698 vehicles (per NHTSA)
Component
Structure — Body — Door
Owners notified

Repair completion: 17.71% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 16V395000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Thomas

  • Thomas SAF-T-Liner Conventional

    • 1998 · Vehicles built January 4, 1999 – February 2, 2001 (per NHTSA)
    • 2000, 2001, 2002 · Vehicles built January 4, 1999 – February 2, 2001 (per NHTSA)
  • Thomas Vista

    • 1998, 1999 · Vehicles built January 4, 1999 – May 6, 1999 (per NHTSA)
All Thomas recalls

Thomas Built Buses

  • Thomas Built Buses Conventional

  • Thomas Built Buses SAF-T-Liner C2

    • 2013 · Vehicles built August 8, 2012 – August 8, 2012 (per NHTSA)
    • 2014, 2015, 2016, 2017 · Vehicles built August 8, 2012 – July 19, 2016 (per NHTSA)
  • Thomas Built Buses SAF-T-Liner ER

    • 2000, 2001, 2002 · Vehicles built January 5, 1999 – January 31, 2002 (per NHTSA)
  • Thomas Built Buses SAF-T-Liner FS65

    • 2003 · Vehicles built July 5, 2000 – August 9, 2000 (per NHTSA)
  • Thomas Built Buses SAF-T-Liner HDX

    • 2013 · Vehicles built July 23, 2012 – July 24, 2012 (per NHTSA)
    • 2014, 2015, 2016, 2017 · Vehicles built July 23, 2012 – July 19, 2016 (per NHTSA)
  • Thomas Built Buses SAF-T-Liner MVP-EF

    • 2000, 2001, 2002 · Vehicles built January 4, 1999 – February 15, 2001 (per NHTSA)
  • Thomas Built Buses SAF-T-Liner MVP-ER

All Thomas Built Buses recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 16V395000.

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

Safety consequence

If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

Manufacturer remedy

DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 16V395000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.