NHTSA campaign 15V845000 · Manufacturer campaign 2015120006
Mercedes Benz Recall 15V-845: Loss of Electric Power Steering Assist
NHTSA recall 15V845000 (Manufacturer campaign 2015120006) was reported by Mercedes-Benz USA, LLC. on December 16, 2015, with 28,452 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz C 300 and Mercedes Benz C400 for the 2015 model year. Owners were notified on January 15, 2016, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 15V845000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 15V845000 (also written 15V-845 or 15V845)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2015120006
- Report received
- Potentially affected
- 28,452 vehicles (per NHTSA)
- Component
- Steering — Electric Power Assist System
- Owners notified
Repair completion: 97.11% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 15V845000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz C 300
- 2015 · Vehicles built January 27, 2014 – December 1, 2014 (per NHTSA)
Mercedes Benz C400
- 2015 · Vehicles built January 27, 2014 – December 1, 2014 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 15V845000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
Safety consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 15V845000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.