NHTSA campaign 15V735000 · Nova Bus campaign CR3492 and CR3493
Nova Bus Recall 15V-735: Passenger Counter Location Causing Pinch Hazard
NHTSA recall 15V735000 (Nova Bus campaign CR3492 and CR3493) was reported by Nova Bus on November 5, 2015, with 304 vehicles potentially affected (per NHTSA). NHTSA's record lists the Nova Bus LFS, Nova Bus LFS Artic and Nova Bus Nova LFS for model years 2010–2015. Owners were notified on November 23, 2015, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 15V735000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 15V735000 (also written 15V-735 or 15V735)
- Filed by
- Nova Bus
- Nova Bus campaign number
- CR3492 and CR3493
- Report received
- Potentially affected
- 304 vehicles (per NHTSA)
- Component
- Structure — Body — Door
- Owners notified
Repair completion: 94.41% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 15V735000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Nova Bus
Nova Bus LFS
Nova Bus LFS Artic
Nova Bus Nova LFS
NHTSA's recall notice
As NHTSA's recall record states it for campaign 15V735000.
Defect description
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
Safety consequence
A passenger could be injured if their arm is caught in the door.
Manufacturer remedy
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 15V735000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.