NHTSA campaign 15V389000 · Manufacturer campaign SB 425

MCI Recall 15V-389: Hub Carrier may Crack

NHTSA recall 15V389000 (Manufacturer campaign SB 425) was reported by Motor Coach Industries on June 19, 2015, with 232 vehicles potentially affected (per NHTSA). NHTSA's record lists the MCI J4500, MCI D4505 and MCI D4500 for model years 2013–2015. Owners were notified on August 4, 2015, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 15V389000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
15V389000 (also written 15V-389 or 15V389)
Filed by
Motor Coach Industries
Manufacturer campaign number
SB 425
Report received
Potentially affected
232 vehicles (per NHTSA)
Component
Power Train — Axle Hubs
Owners notified

Repair completion: 94.4% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 15V389000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

MCI

  • MCI D4500

    • 2014 · Vehicles built December 19, 2013 – April 14, 2014 (per NHTSA)
  • MCI D4505

    • 2013, 2014 · Vehicles built February 1, 2013 – April 22, 2014 (per NHTSA)
  • MCI J4500

    • 2013, 2014, 2015 · Vehicles built November 26, 2013 – May 22, 2015 (per NHTSA)
All MCI recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 15V389000.

Defect description

Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015. The affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or cracking.

Safety consequence

Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The recall began on August 4, 2015. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 425.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 15V389000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.