NHTSA campaign 14V691000 · Manufacturer campaign 14517
IC Bus Recall 14V-691: Wheelchair Lift - Platform Cracking
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 14V691000 (Manufacturer campaign 14517) was reported by Navistar, Inc. on November 3, 2014, with 68 vehicles potentially affected (per NHTSA). NHTSA's record lists the IC Bus CE, IC Bus RE, IC Bus FE and more for model years 2007–2015. Owners were notified on January 29, 2015, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V691000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V691000 (also written 14V-691 or 14V691)
- Filed by
- Navistar, Inc.
- Manufacturer campaign number
- 14517
- Report received
- Potentially affected
- 68 vehicles (per NHTSA)
- Component
- Equipment Adaptive/Mobility
- Owners notified
Repair completion: 51.47% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V691000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
IC Bus
IC Bus CE
IC Bus FE
- 2008 · Vehicles built October 5, 2006 – September 29, 2009 (per NHTSA)
IC Bus Fecb
- 2011 · Vehicles built October 5, 2006 – September 29, 2009 (per NHTSA)
IC Bus RE
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V691000.
Defect description
Navistar, Inc.(Navistar) is recalling certain model year 2007-2015 IC CE transit buses manufactured January 23,2006, to May 12, 2014, 2008, and 2011 IC FE transit buses manufactured October 5, 2006, to September 28, 2009, and 2009-2010, and 2013 IC RE transit buses manufactured September 19, 2007, to November 29, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Safety consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Manufacturer remedy
Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The interim notices were mailed on December 29, 2014. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14517.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V691000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.