NHTSA campaign 14V545000 · Mack campaign SC0381
Mack Recall 14V-545: No Cruise Control Visual And Audible Alerts
NHTSA recall 14V545000 (Mack campaign SC0381) was reported by Mack Trucks, Inc. on September 9, 2014, with 538 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mack PINNACLE (CXU) and Mack CHU for model years 2013–2015. Owners were notified on September 30, 2014, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V545000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V545000 (also written 14V-545 or 14V545)
- Filed by
- Mack Trucks, Inc.
- Mack campaign number
- SC0381
- Report received
- Potentially affected
- 538 vehicles (per NHTSA)
- Component
- Forward Collision Avoidance — Adaptive Cruise Control
- Owners notified
Repair completion: 73.98% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V545000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V545000.
Defect description
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
Safety consequence
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
Manufacturer remedy
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V545000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.