NHTSA campaign 14V397000 · Autocar campaign M-1408
Autocar Recall 14V-397: Unexpected Bounce During Transport
NHTSA recall 14V397000 (Autocar campaign M-1408) was reported by Autocar Industries, LLC on July 2, 2014, with 287 vehicles potentially affected (per NHTSA). NHTSA's record lists the Autocar Xpert for model years 2012–2015. Owners were notified on November 20, 2014, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V397000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V397000 (also written 14V-397 or 14V397)
- Filed by
- Autocar Industries, LLC
- Autocar campaign number
- M-1408
- Report received
- Potentially affected
- 287 vehicles (per NHTSA)
- Component
- Structure — Frame and Members
- Owners notified
Repair completion: 55.56% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V397000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Autocar
Autocar Xpert
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V397000.
Defect description
Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2015 Xpert trucks manufactured November 30, 2011, to November 5, 2014 and having a 164-inch wheelbase and a sweeper body which is mounted with a gap between the cab and the body (where optional equipment could be installed). When being driven at speeds above 25mph, the affected vehicles may have an unexpected bounce.
Safety consequence
The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.
Manufacturer remedy
The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar's number for this recall is M-1408.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V397000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.