NHTSA campaign 14V396000 · Volkswagen campaign 28G1/U8
Volkswagen Recall 14V-396: Ignition Switch may Turn Off
NHTSA recall 14V396000 (Volkswagen campaign 28G1/U8) was reported by Volkswagen of America, Inc. on July 1, 2014, with 18,526 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volkswagen Routan for the 2009 model year.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V396000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Volkswagen VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V396000 (also written 14V-396 or 14V396)
- Filed by
- Volkswagen of America, Inc.
- Volkswagen campaign number
- 28G1/U8
- Report received
- Potentially affected
- 18,526 vehicles (per NHTSA)
- Component
- Electrical System — Ignition
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V396000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volkswagen
Volkswagen Routan
- 2009 · Vehicles built starting June 1, 2008 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V396000.
Defect description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V396000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.