NHTSA campaign 14V392000 · Chrysler campaign P37
Chrysler Group LLC Recall 14V-392: Rear Shock Absorbers may Partially Detach
NHTSA recall 14V392000 (Chrysler campaign P37) was reported by Chrysler Group LLC on July 2, 2014, with 20,347 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chrysler 200, Jeep Cherokee and Ram 1500 for model years 2014–2015. Owners were notified on September 15, 2014, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V392000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V392000 (also written 14V-392 or 14V392)
- Filed by
- Chrysler Group LLC
- Chrysler campaign number
- P37
- Report received
- Potentially affected
- 20,347 vehicles (per NHTSA)
- Component
- Suspension — Rear — Shock Absorber
- Owners notified
Repair completion: 86.05% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V392000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Chrysler
Chrysler 200
- 2015 · Vehicles built May 21, 2014 – June 5, 2014 (per NHTSA)
Jeep
Jeep Cherokee
- 2014 · Vehicles built May 21, 2014 – June 5, 2014 (per NHTSA)
Ram
Ram 1500
- 2014 · Vehicles built May 21, 2014 – June 5, 2014 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V392000.
Defect description
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Safety consequence
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V392000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.