NHTSA campaign 14V237000 · Ford campaign 14S04
Ford Recall 14V-237: Side-Curtain Rollover Air Bag Deployment Delay
NHTSA recall 14V237000 (Ford campaign 14S04) was reported by Ford Motor Company on May 7, 2014, with 594,785 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford C-Max and Ford Escape for model years 2013–2014. Owners were notified on May 30, 2014, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V237000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V237000 (also written 14V-237 or 14V237)
- Filed by
- Ford Motor Company
- Ford campaign number
- 14S04
- Report received
- Potentially affected
- 594,785 vehicles (per NHTSA)
- Component
- Air Bags — Frontal — Sensor/Control Module-Inactive
- Owners notified
Repair completion: 89.9% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V237000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford C-Max
Ford Escape
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V237000.
Defect description
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Safety consequence
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Manufacturer remedy
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V237000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.