NHTSA campaign 14V172000 · Manufacturer campaign 408
MCI Recall 14V-172: Seats may Detach from Floor in a Crash
NHTSA recall 14V172000 (Manufacturer campaign 408) was reported by Motor Coach Industries on April 4, 2014, with 957 vehicles potentially affected (per NHTSA). NHTSA's record lists the MCI E4500 and MCI J4500 for model years 2009–2014. Owners were notified on May 9, 2014, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 14V172000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 14V172000 (also written 14V-172 or 14V172)
- Filed by
- Motor Coach Industries
- Manufacturer campaign number
- 408
- Report received
- Potentially affected
- 957 vehicles (per NHTSA)
- Component
- Seat Belts — Front — Anchorage
- Owners notified
Repair completion: 73.56% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 14V172000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 14V172000.
Defect description
Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Safety consequence
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Manufacturer remedy
MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 14V172000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.