NHTSA campaign 13V591000 · Volvo Bus campaign SR13-92
Volvo Bus Recall 13V-591: Wheel Chair Access/FMVSS 217
NHTSA recall 13V591000 (Volvo Bus campaign SR13-92) was reported by Volvo Bus Corporation on November 22, 2013, with 10 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volvo Bus 9700 for model years 2009–2010. Owners were notified on January 16, 2014, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V591000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 13V591000 (also written 13V-591 or 13V591)
- Filed by
- Volvo Bus Corporation
- Volvo Bus campaign number
- SR13-92
- Report received
- Potentially affected
- 10 vehicles (per NHTSA)
- Component
- Structure — Body
- Owners notified
- Safety standard
- FMVSS 217
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 13V591000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volvo Bus
All Volvo Bus recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 13V591000.
Defect description
Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2010 9700 motor coaches modified January 11, 2012, through September 18, 2012 to provide wheel chair access. After being altered, the buses have an insufficient number of emergency exit windows on the passenger side of the bus. As such, these buses fail to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
In the event of an emergency, an insufficient number of emergency exits may delay an occupants egress of the bus, increasing the risk of personal injury.
Manufacturer remedy
Volvo will notify owners and dealers will install an additional emergency exit window, free of charge. The recall began on January 16, 2014. Owners may contact Volvo at 1-800-528-6586. Volvo's recall number is SR13-92.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 13V591000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.