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NHTSA campaign 13V585000

Jayco, Inc. Recall 13V-585: Interior Side Door Lock May Become Inoperable

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 13V585000 was reported by Jayco, Inc. on November 22, 2013, with 226,560 vehicles potentially affected (per NHTSA). NHTSA's record lists the Entegra Towable Trailer, Jayco Towable Trailer and Starcraft Towable Trailer for model years 2006–2014. Owners were notified on January 31, 2014, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V585000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
13V585000 (also written 13V-585 or 13V585)
Filed by
Jayco, Inc.
Report received
Potentially affected
226,560 vehicles (per NHTSA)
Component
Latches/Locks/Linkages
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 13V585000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Entegra

All Entegra recalls

Jayco

All Jayco recalls

Starcraft

All Starcraft recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 13V585000.

Defect description

Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Safety consequence

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Manufacturer remedy

Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1-574-825-5861 or Fastec at 1-800-837-2505.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 13V585000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.