NHTSA campaign 13V493000 · Mack campaign SC0372
Mack Recall 13V-493: Steering Shaft May Loosen
NHTSA recall 13V493000 (Mack campaign SC0372) was reported by Mack Trucks, Inc. on October 17, 2013, with 535 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mack GRANITE (GU) and Mack PINNACLE (CXU) for the 2014 model year. Owners were notified on December 12, 2013, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V493000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 13V493000 (also written 13V-493 or 13V493)
- Filed by
- Mack Trucks, Inc.
- Mack campaign number
- SC0372
- Report received
- Potentially affected
- 535 vehicles (per NHTSA)
- Component
- Steering
- Owners notified
Repair completion: 91.78% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 13V493000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mack
Mack GRANITE (GU)
- 2014 · Vehicles built May 10, 2013 – June 12, 2013 (per NHTSA)
Mack PINNACLE (CXU)
- 2014 · Vehicles built May 10, 2013 – June 12, 2013 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 13V493000.
Defect description
Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. This may cause the steering shaft to come loose.
Safety consequence
A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1-336-393-2000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 13V493000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.