NHTSA campaign 13V475000 · Ford campaign 13C07
Ford Recall 13V-475: No audible chime with open driver door/ FMVSS 114
NHTSA recall 13V475000 (Ford campaign 13C07) was reported by Ford Motor Company on October 17, 2013, with 23,000 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Focus Electric, Ford C-Max and Ford C-Max Energi for model years 2012–2013. Owners were notified on October 30, 2013, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V475000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 13V475000 (also written 13V-475 or 13V475)
- Filed by
- Ford Motor Company
- Ford campaign number
- 13C07
- Report received
- Potentially affected
- 23,000 vehicles (per NHTSA)
- Component
- Electrical System — Ignition — Anti-Theft — Control Module
- Owners notified
- Safety standard
- FMVSS 114
Repair completion: 93.1% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 13V475000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford C-Max
Ford C-Max Energi
- 2013 · Vehicles built February 1, 2012 – April 24, 2013 (per NHTSA)
Ford Focus Electric
NHTSA's recall notice
As NHTSA's recall record states it for campaign 13V475000.
Defect description
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Safety consequence
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Manufacturer remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 13V475000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.