NHTSA campaign 13V388000

Excel Recall 13V-388: Unexpected Unfurling of the Awning

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 13V388000 was reported by Peterson Industries, Inc. on August 28, 2013, with 28 vehicles potentially affected (per NHTSA). NHTSA's record lists the Excel RV for model years 2013–2014. Owners were notified on August 21, 2013, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V388000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
13V388000 (also written 13V-388 or 13V388)
Filed by
Peterson Industries, Inc.
Report received
Potentially affected
28 vehicles (per NHTSA)
Component
Equipment
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 13V388000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Excel

  • Excel RV

    • 2013, 2014 · Vehicles built February 1, 2013 – June 30, 2013 (per NHTSA)
All Excel recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 13V388000.

Defect description

Peterson Industries Inc. (Peterson) is recalling certain model year 2013-2014 Excel travel trailers manufactured February 2013 through June 2013. Due to a design change in the dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.

Safety consequence

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Manufacturer remedy

Peterson Industries Inc. will notify owners, and Dometic staff will replace the affected motors with one of a different design. The recall began on August 21, 2013. Owners may contact Peterson at 1-800-368-3759 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 13V388000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.