NHTSA campaign 13V309000
Glaval and Glaval Bus Recall 13V-309: Air Conditioner Evaporators May Loosen and Fall
NHTSA recall 13V309000 was reported by Glaval Bus Division on July 15, 2013, with 3,705 vehicles potentially affected (per NHTSA). NHTSA's record lists the Glaval Bus Apollo, Glaval Bus Concorde II, Glaval Bus Entourage and more for model years 2010–2013. Owners were notified on July 8, 2013, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V309000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 13V309000 (also written 13V-309 or 13V309)
- Filed by
- Glaval Bus Division
- Manufacturer campaign number (as filed)
- 09E-061
- Report received
- Potentially affected
- 3,705 vehicles (per NHTSA)
- Component
- Equipment
- Owners notified
Repair completion: 41.38% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 13V309000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Glaval
Glaval Primetime
Glaval Sport
Glaval Synergy
- 2010 · Vehicles built April 1, 2010 – June 28, 2013 (per NHTSA)
Glaval Titan II
Glaval Universal
Glaval Bus
Glaval Bus Apollo
Glaval Bus Concorde II
Glaval Bus Entourage
Glaval Bus Legacy
NHTSA's recall notice
As NHTSA's recall record states it for campaign 13V309000.
Defect description
Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
Safety consequence
The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
Manufacturer remedy
Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or [email protected].
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 13V309000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.