NHTSA campaign 12V554000 · Medtec campaign 74B238M
Medtec Recall 12V-554: Bench Seat Top may Collapse
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 12V554000 (Medtec campaign 74B238M) was reported by Medtec Ambulance Corporation on November 30, 2012, with 977 vehicles potentially affected (per NHTSA). NHTSA's record lists the Medtec Ambulance for model years 2009–2011. Owners were notified on January 8, 2013, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 12V554000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 12V554000 (also written 12V-554 or 12V554)
- Filed by
- Medtec Ambulance Corporation
- Medtec campaign number
- 74B238M
- Report received
- Potentially affected
- 977 vehicles (per NHTSA)
- Component
- Seats
- Owners notified
- NHTSA investigation
- Preliminary Evaluation PE11-041 (per NHTSA's investigations file)
Repair completion: 94.06% (latest rate the manufacturer reported to NHTSA; dataset updated October 23, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 12V554000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Medtec
All Medtec recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 12V554000.
Defect description
Medtec is recalling certain model year 2009-2011 Ambulances (Type I, Type I-AD, Type II, Type III, and Type III-AD) manufactured from January 2, 2009, through May 1, 2011. If an attendant lands on the bench top with great force, such as when the vehicle hits a bump in the road, the bench top screws may loosen and pull out.
Safety consequence
If the bench top securing screws pull out then the bench top may drop into the cavity of the bench compartment, increasing the risk of personal injury.
Manufacturer remedy
Medtec will notify owners, and dealers will repair the vehicles free of charge. The recall began on January 8, 2013. Owners may contact Medtec toll-free at 1-866-263-3832.
Notes
Medtec's recall campaign number is 74B238M.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 12V554000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.